Joegijantoro, Rudy. “PERANCANGANPROGRAM KESELAMATAN PASIEN DI RS MENGGUNAKAN QUALITYFUNCTION DEPLOYMENT (QFD)”. Jurnal Ilmiah Kesehatan Media Husada 3, no. 1 (October 1, 2014): 59-65. Accessed January 20, 2025. https://ojs.widyagamahusada.ac.id/index.php/JIK/article/view/149.